Great environment. Great selling system. Leads provided. Pronto has a huge following and unmatched reputation for quality in the Twin Cities and our sales pros run at least 500 pre-qualified leads each year with no travel. No Cold Calling!

Some sales experience and mechanical aptitude or HVAC experience are preferred. Must be willing to run evening appointments Monday-Thursday at 6 or 7PM and a rotating Saturday shift. We provide all necessary training, job tools, laptop, cell phone, and Pronto-branded clothing.

BASIC FUNCTIONS:
Meets with customers to profitably sell HVAC equipment in line with business objectives and customer needs. Performs Home Energy Assessments as needed. Job functions include, but are not limited to:

• Create business opportunities by selling plumbing installations and service with provided leads or organically.
• Perform load calculations and other technical requirements in support of equipment recommendations and utility rebate requirements.
• Process sales agreements and job paperwork, including permits for jobs and utility rebates.
• Coordinate scheduling and payment directly with customers.
• Answer customer questions about estimates.
• Give product or service recommendations and complete sales when the need arises.
• Recommend and sell products and services where appropriate.
• Conduct all administrative, professional, and supervisory duties.
• Additional duties, projects, or tasks – outside of this description – may be assigned when needed.
• Consistent with all positions in this classification, additional projects, tasks, and/or duties beyond what is outlined here may be assigned as required.

POSITION REQUIREMENTS – PREREQUISITES:

• High school graduate or GED required
• Valid driver’s license
• Must be proficient with standard business computer software
• Must be able to interact with customers and coworkers professionally and respectfully.

KEY COMPETENCIES:
Sales Skills including: prospecting, networking, identifying needs, qualifying, presenting, gaining agreement, closing and developing referrals; HVAC equipment knowledge, Assertiveness, Customer Focus, Integrity, Problem Solving, Results Driven, Self Motivated, Communication, Teamwork, Adaptability.

Are you a hard-working, positive and dedicated residential service technician looking for a fantastic career opportunity with a rapidly growing company? If so, you owe it to yourself to see what a career at Pronto has to offer!

WHY PRONTO?
Pronto Heating was started in 2008 by Wade and Greg Sedgwick, whose family has been doing heating and cooling for over 56 years. When it came time to build a new company, they had lots of new ideas, and after 8 years Pronto has grown from a handful of team members to over 40 people on staff. Because of our focus on superior customer service our customer base is increasing faster than ever! We offer:

• Top Pay
• 401k
• Health and Dental Insurance
• Paid Time Off
• Sales Incentives and Bonuses
• Uniforms
• Take-Home Company Trucks
• Paid Training and Continuing Education
• Company Cell Phone or Cell Phone Reimbursement
• A Dedicated Support Staff
• And much more!

JOB RESPONSIBILITIES:
As a service technician, you will be responsible for providing high-quality residential heating and cooling repairs to our customers, as well as helping our customers make informed and confident buying decisions when replacement is needed.

JOB REQUIREMENTS:

• Arrive at your service calls on time and complete a thorough, honest diagnostic of the system
• Present yourself as professional and pleasant to the customer
• Have an engaging, positive personality that can build genuine rapport with the customer and provide them with superior customer service
• Demonstrate technical competency and educate the customer on repair and/or replacement options
• Be knowledgeable about our product line and what products and services that we can offer the customer
• Be thorough and detail-oriented when completing job paperwork and service tickets
• Collect the balance owed while on site
• Meet and/or exceed individual sales criteria and revenue goals
• Have the ability to work well as a team in a fast-paced environment
• Have the desire to grow in your career through continued training and education

We have several job openings and are looking for both experienced technicians and technicians that are new to the field. We know that it is ultimately our people that make the difference so if you have the right work ethic and mindset we are willing to train you and develop you into a quality technician! You must be drug-free and have a clean driving record.

Pronto Heating & Air Conditioning has immediate openings for full-time HVAC New Construction Residential Installers to join our fantastic team.

We are looking for hard-working, motivated people with strong attention to detail. We serve the entire Twin Cities metro area and outlying area. Both new and experienced installers are encouraged to apply.

Pronto offers great pay, vacation, health and dental benefits, and 401k.

Pronto Heating and Air Conditioning is looking for a Journeyman Electrician to join our team. This is a full time position working Monday thru Friday. We are looking for a self-starter with the ability to work independently, safely, and professionally at all times, along with having excellent customer communication skills.

Previous HVAC knowledge and experience are a plus but are not required to be considered for this position. You will work closely with Pronto Heating and Air Conditioning’s Master Electrician.

JOB REQUIREMENTS:

• Current Class-A Journeyman license
• Minimum of two years as a Journeyman Electrician
• Valid driver’s license
• Valid Social Security card
• Pass a background check

WHY PRONTO?
Pronto Heating was started in 2008 by Wade and Greg Sedgwick, whose family has been doing heating and cooling for over 56 years. When it came time to build a new company, they had lots of new ideas, and after 8 years Pronto has grown from a handful of team members to over 40 people on staff. Because of our focus on superior customer service our customer base is increasing faster than ever! We offer:

• Top Pay
• 401k
• Health and Dental Insurance
• Paid Time Off
• Uniforms
• Take-Home Company Trucks
• Paid Training and Continuing Education
• Company Cell Phone or Cell Phone Reimbursement
• A Dedicated Support Staff
• And much more!

Pronto Heating and Air Conditioning is looking for a Journeyman Plumber to join our team. This is a full time position working Monday thru Friday. We are looking for a self-starter with the ability to work independently, safely, and professionally at all times, along with having excellent customer communication skills.

You will work closely with Pronto Heating and Air Conditioning’s Master Plumber at times, but also be working alone on projects. You will be responsible for running service calls, installation of equipment, repair or modification of residential equipment, and other duties as needed.

JOB RESPONSIBILITIES:

• Install, service, and repair all aspects of residential plumbing fixtures and systems in accordance with state plumbing codes
• Diagnosis plumbing-related problems and code violations and recommend and implement the appropriate repairs
• Maintain a record of customer request and service performed for customer

JOB REQUIREMENTS:

• Current State of Minnesota Journeyman license
• Minimum of two years as a Journeyman
• Knowledge of local plumbing codes and the ability to apply them to the job
• Valid driver’s license
• Valid Social Security card
• Pass a background check

WHY PRONTO?
Pronto Heating was started in 2008 by Wade and Greg Sedgwick, whose family has been doing heating and cooling for over 56 years. When it came time to build a new company, they had lots of new ideas, and after 8 years Pronto has grown from a handful of team members to over 40 people on staff. Because of our focus on superior customer service our customer base is increasing faster than ever! We offer:

• Top Pay
• 401k
• Health and Dental Insurance
• Paid Time Off
• Uniforms
• Take Home Company Trucks
• Paid Training and Continuing Education
• Company Cell Phone or Cell Phone Reimbursement
• A Dedicated Support Staff
• And much more!

Full & Part-Time Openings Available!
If you are an experienced Customer Service Representative looking for supportive leadership and a dynamic environment, this is the opportunity for you!

We have immediate full and part-time openings for terrific new additions for our customer service team. These positions are ideal for those who are passionate about helping others and seeking long-term employment. We are looking for a hard-working self-starter with a positive, can-do attitude. Great pay, vacation, health, and dental benefits, and 401k are offered.

Primary duties include: Taking inbound and making outbound calls to customers and prospective customers for service-related information, assisting customers with booking appointments and dispatching technicians to calls, pulling permits and scheduling inspections, completing rebate paperwork and installation follow-up packets, and equipment registration, and various administrative tasks.

The Ideal Candidate has at least 2 years of verifiable Customer Service experience, knowledge of the Home Service industry (beneficial but not required), call center experience (preferred but not required), and a Bachelor’s degree (preferred but not required).

We are looking for a hard-working self-starter with a positive, can-do attitude. We would love to have the opportunity to meet you if you are friendly and outgoing, and looking for a great new career!

Pronto Heating and Air Conditioning is seeking an individual to join our team for a full-time shipping position in our warehouse.

Primary duties include delivering equipment to job sites, loading of parts and equipment with a forklift and by hand, picking up and delivering parts to installers and technicians, delivering filters, and keeping the warehouse stocked.

Hours are Monday-Friday with a rotating on-call weekend schedule. We are looking for a self-starter with a strong work ethic and a can-do attitude! HVAC knowledge/experience is helpful but not necessary. Candidate must have a valid driver’s license and a clean driving record. This position starts at $15 an hour. Benefits are available including health insurance, dental insurance, 401K, and vacation.